Interesting Facts About The Life Of A 911 Dispatcher

Being a dispatcher for 911 is a tough job, but someone has to do it.

The FCC estimates that half of all 911 calls are butt dials. In New York City alone, 84 million calls a year are accidental.

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The FCC estimates that half of all 911 calls are butt dials. In New York City alone, 84 million calls a year are accidental.

 

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According to a dispatcher, “If you get a call that a baby isn’t breathing, the whole room gets really, really quiet. All the dispatchers pull for the person giving CPR instructions. I’ve had a couple that have gone badly, and those are hard to let go.”
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There is a call hierarchy. Dispatchers send out responders to the most severe cases first. Calls involving violence get moved to the front of the line while less severe cases get moved to the back.

 

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Even if you called by mistake, officers will show up on the scene. By staying on the phone and explaining that it was an accident, you can avoid wasting first responders’ valuable time.

 

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